Help & FAQ’s

Frequently Asked Questions

If your product is damaged in any way, we offer a 14 day return or exchange policy.  However, due to the nature of personalised products, exchanges and refunds are not available unless it is a fault on our part. Please…

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Tracking details of your order will be emailed to you with your dispatch confirmation. Alternatively, if you are a registered customer, these details can also be located within your order history, simply by logging into your account area and viewing…

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We do deliver outside of the UK. If you select your products as normal and then in the shipping section of the checkout, please change the country to your preferred location. Orders to Europe normally take 5-10 working days to arrive.…

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